Delivery Times
We deliver Australia-wide. If an item is in stock please allow 2-5 business days for delivery to your address. Items that are temporarily out of stock may take longer to deliver. We will ship items in stock immediately, and place the other items on back order, to be delivered when they are in stock. You will only be charged once for delivery.
Please email us at jmccoburg@gmail.com for urgent requirements or to check if items are in stock.
Delivery Rates
Delivery rates are a one-off charge.
The cost of delivery Australia that are bulky will be charged at a higher rate if necessary and we will contact you before processing your order to inform you of shipping costs. Australia that are bulky will be charged at a higher rate if necessary and we will contact you before processing your order to inform you of shipping costs.
Ordering via our Customer Service, picking up in store
We can send your order to one of our stores for personal collection. Photo ID is required for all pick-ups. The warehouse will delete any freight charges on orders for pickup.
Secure Online Ordering
We use 256-bit encryption Secure Socket Layer (SSL) security technology. Our shopping cart checkout facility is not an automated checkout.
Payment Options
Pay by direct bank transfer and PayPal .Your order is processed once payment has been received.
Confirmation of Identity
Whether you order by phone or online, we may contact you to confirm details. All information will remain confidential. When you buy or pick-up from any of our retail stores in person, you will be required to provide photo ID when using your credit card/eftpos card. Please note when ordering online, IP addresses will be logged. If we determine that an order is an attempted fraud, your details will be reported to credit card authorities and the police.